Audit-Ready Decision Trail
Every classification, validation outcome, and correction captures the source document, rationale, and timestamp:ready for customs audits and post-clearance reviews.
Agentic trade compliance.
Trained by us. Managed by you.
We deploy AI where it compounds: high-volume document work, rules-heavy validation, and classification decisions that repeat thousands of times a month. Your experts stay in control of exceptions, approvals, and final calls.
End-to-End Process
From Document Receipt to Customs Declaration
Every shipment follows the same five stages:intake, validation, classification, expert review, and declaration prep. The workflow below shows how a real shipment moves through the system.
1
Document Intake & Data Extraction
Agents ingest trade documents, including commercial invoices, packing lists, bills of lading, and certificates of origin, in any format or language. Data is extracted, normalised to ISO standards, and mapped to the correct shipment. Document versions are tracked automatically so your team always works from the latest revision.
2
Validation Against Documents & External Systems
Extracted data is validated across documents and against external sources: weights reconciled between packing lists and B/Ls, invoice totals checked against line items, party details matched, HS codes verified against product descriptions, and shipment data cross-checked against purchase orders, ERP records, and master data.
3
HS Classification & Origin Determination
AI classifies goods using product descriptions, bills of material, and prior rulings. Country of origin is determined based on rules of origin, with FTA eligibility surfaced automatically.
4
Expert Review & Escalation
Low-confidence classifications and unresolved discrepancies route to your compliance team. Experts review and resolve cases by talking directly to an AI agent instead of clicking through forms or dropdowns. Every decision feeds back into the system.
5
Declaration, Export & System Sync
Validated, classified shipment data is assembled into declaration-ready packages and exported in the format required by each destination authority. Structured data syncs directly to your ERP, TMS, WMS, or commodity management systems, eliminating manual re-entry.
The repetitive work your team does hundreds of times a month.
We automate all of it.
Manual step
Automated
Sail automates routine documentation tasks across the workflow, enabling teams to dedicate their expertise to exception handling and complex shipments.
Compliance by Design
Audit Trails, Controlled Amendments, and Market-Specific Rules
The platform is ISO 27001 certified. Every decision, correction, and document handoff is recorded with full traceability for customs audits and post-clearance reviews.
Full Change History
Every change, addition, and correction is tracked from the moment a document enters the system. Your team sees exactly who changed what, when, and why.
Rules by Market & Trade Lane
Validation thresholds, classification logic, and document requirements adapt per client, country, and trade lane. New markets go live without code changes.
Exception Queue for Compliance Teams
Unresolved discrepancies and low-confidence classifications land in a single queue with clear ownership, so compliance officers prioritise what matters most.
Frequently asked questions
- How does Sail work?
Sail deploys AI agents that behave like mini-employees in your workflow. They monitor inboxes, extract shipment files, classify HS codes with reasoning, cross-check data across documents, and assemble declaration drafts around the clock. For ambiguous or high-risk cases, they stop and escalate to your team for final judgment.
- Does Sail learn from my previous classifications and rulings?
Yes. Sail continuously improves using your historical classification data, accepted rulings, and corrected decisions. The more you use it, the more accurate and aligned to your specific trade profile it becomes.
- Can Sail integrate with my existing ERP or TMS?
Sail integrates via API with major ERP and TMS platforms. We also support email-based ingestion and direct file uploads, so you can start using Sail without changing your existing processes.
- Is Sail available in my country?
Sail is available internationally and without restrictions. The customs brokerage solution is currently available in the UAE and Switzerland.
- Does it work with any file format?
Yes. Sail supports any format of documents, including images, PDFs, Excel spreadsheets, and CSVs with undefined structure. Documents in any language are processed automatically.
Ready to see it live?
Book a walkthrough with our team and see how Sail agents handle your specific trade compliance workflows.